Generated by All in One SEO Pro v5.0.1.1, this is an llms.txt file, used by LLMs to index the site. # Pinnacle Complete Office Solutions Automate mundane processes ## Sitemaps - [XML Sitemap](https://pinnaclecos.co.uk/sitemap.xml): Contains all public & indexable URLs for this website. ## Posts - [PrintIT Reseller Awards 2020](https://pinnaclecos.co.uk/printit-reseller-awards-2020/) - The judging process for the Print IT Reseller Awards 2020 has now concluded and we are delighted to announce that the Ethos Group appear on the shortlist of finalists. Ethos Group will be joining four other finalists on Thursday 11 February 2021 at The Tower Hotel, London where the winner of Reseller/Dealer of The Year - [Ethos Group acquisition of Pinnacle shortlisted for Wales Dealmaker Award](https://pinnaclecos.co.uk/shortlisted-dealmakers-award/) - The acquisition took place in March 2020 and further expanded the Ethos Group’s Managed Print business. Ethos Group are delighted to announce that the acquisition of Pinnacle Document Solutions (advised on by Gambit Corporate Finance and Hugh James) has been shortlisted in the Small Business Deal of the Year award at the Wales Dealmakers Awards - [#WeAre to help with your Print Management – an opportunity for innovation, growth, cost savings and security.](https://pinnaclecos.co.uk/print-management-help/) - #WeAre to help with your Print Management – an opportunity for innovation, growth, cost savings and security. September 16, 2020 an opportunity for innovation, growth, cost savings and security. With a continually evolving technology world, it is fundamental for businesses to adopt a more agile Print Management approach. To protect data against security breaches and - [Armed Forces Covenant](https://pinnaclecos.co.uk/afc/) - #WeAre Proud Supporting the Armed forces community is at the core of our business The Armed Forces Covenant is a pledge to acknowledge and understand those who serve or who have served in the armed forces and their families and that the forces community should be treated with fairness and respect.Pinnacle, along with 50 other - [How Can Technology Improve Workplace Productivity? ](https://pinnaclecos.co.uk/how-can-technology-improve-workplace-productivity/) - Discover how to improve workplace productivity by starting with how people work, then simplifying processes, connecting technology and removing unnecessary effort. - [Secure SAP Cloud Printing for a European Energy Organisation](https://pinnaclecos.co.uk/secure-sap-cloud-printing-for-a-european-energy-organisation/) - Case Study Secure SAP Cloud Printing for a European Energy Organisation Key Challenge(s) One of Europe’s largest liquid gas suppliers required a secure, scalable print solution to support its transition to SAP S/4HANA Cloud. The organisation needed to: Print business-critical documents such as invoices, purchase orders and sales orders directly from SAP Integrate printing across - [Bespoke AV Solution for a Global Manufacturing Organisation](https://pinnaclecos.co.uk/bespoke-av-solution-for-a-global-manufacturing-organisation/) - Case Study Bespoke AV Solution for a Global Manufacturing Organisation Key Challenge(s) A global manufacturing organisation required a high-quality, large-scale AV solution for a key boardroom environment within its premises. The requirement was highly specific and presented several challenges: A large-format screen needed to be installed within an existing recessed space The solution had to - [Workflow Optimisation for a Multi-Site Optical Group](https://pinnaclecos.co.uk/workflow-optimisation-for-a-multi-site-optical-group/) - Case Study Workflow Optimisation for a Multi-Site Optical Group Key Challenge(s) A multi-site optical group in South Wales was experiencing operational inefficiencies due to a fragmented and inconsistent print environment. Each testing room operated independently, with a mix of small inkjet and desktop laser printers. This created several challenges: Documents such as prescriptions, reports and - [Enhancing Accessibility and Communication with Workflow Central](https://pinnaclecos.co.uk/enhancing-accessibility-and-communication-with-workflow-central/) - Case Study Enhancing Accessibility and Communication with Workflow Central Key Challenge(s) A London-based membership organisation required a more effective and inclusive way to communicate with its diverse membership base. The organisation faced several challenges: A multilingual audience, with many members not speaking English as a first language Individuals with varying levels of visual ability High - [The Top 5 Cyber Gaps Holding SMEs Back in 2026](https://pinnaclecos.co.uk/find-out-the-top-five-cyber-gaps/) - For many SMEs, the biggest cyber risk in 2026 is not a lack of technology; it is the gaps among the tools, people, and processes they rely on every day. Hybrid working, cloud services and artificial intelligence are creating new opportunities, but they are also exposing weaknesses that many organisations have yet to address. The - [Pinnacle Successfully Achieves ISO 27001:2022 Recertification](https://pinnaclecos.co.uk/read-how-pinnacle-successfully-achieved-iso-270012022-recertification/) - We're delighted to announce that Pinnacle has successfully achieved recertification to ISO 27001:2022 following a recent external audit. The globally recognised standard demonstrates our continued focus on information security, risk management and effective business governance. Demonstrating Best Practice Recertification confirms that Pinnacle continues to meet the requirements of the ISO 27001:2022 standard, with robust processes - [Why AI Readiness Starts with Better Information](https://pinnaclecos.co.uk/why-ai-readiness-starts-with-better-information/) - Artificial intelligence is quickly becoming part of everyday business. From Microsoft Copilot to intelligent automation, organisations are exploring how AI can improve productivity, reduce repetitive tasks and help employees make better decisions. Yet many businesses are overlooking one important fact. They are investing in AI while relying on information and document processes that were designed - [Commercial Printers](https://pinnaclecos.co.uk/commercial-printers/) - Case Study Commercial Printer Objective The customer was using an older machine that was presenting registrationissues. These issues started to have cost implications for the business.The customer also used offset printing and wanted to switch to digital printingso that all the staff could fix issues if the printer malfunctioned. Solutions Pinnacle demonstrated product quality using - [Direct Marketing](https://pinnaclecos.co.uk/direct-marketing/) - Case Study Direct Mail Marketing Company Objective The customer had an abundance of hardware from multiple (incompatible)suppliers with varying quality standards. The customer required an end-to-endprinting solution that could simplify their processes to encourage shortercustomer lead times. Solutions Our Production Specialist performed a demonstration at the Xerox InnovationCenter, reproducing day-to-day processes for the customer. As - [Sealing Solutions](https://pinnaclecos.co.uk/sealing-solutions/) - Case Study Sealing Solutions Supplier Objective The customer had a vast amount of historical data on their ageing servers, whichwere beginning to fail. A solution to handle all current and future data retrievaland storage needs was required. As the client dealt with sensitivedocumentation, they also needed to guarantee the security of the documents. Solutions Pinnacle - [Residential Developer Company](https://pinnaclecos.co.uk/residential-developer-company/) - Case Study Gas Supplier and Energy Company Objective The customer required their documents in digital format. When the business entered the market, they worked from physical paper documentation. The customer wanted to retrieve documents promptly, increase data security and ensure back-ups were scheduled. Solutions Pinnacle was the only company that could offer Cloud Document Management - [Gas Supplier and Energy Company](https://pinnaclecos.co.uk/gas-supplier-and-energy-company/) - Case Study Gas Supplier and Energy Company Objective The customer had a fleet of 69 HP and Apogee devices which were ageing andbecoming unreliable. There was a lack of document management solutions inplace, and document security needed evaluation, given the sensitive nature ofthe data. The industry was forcing the customer to be more compliant, so - [Global Insurance Company](https://pinnaclecos.co.uk/global-insurance-company/) - Case Study Global Insurance Company Objective The customer needed more control over its documents. Security, print volume,devices in the field and chosen solutions partners were all considerations, asthese factors were contributing to escalating costs. The customer’s mainobjectives were cost reduction costs and document security. Solutions Pinnacle started the project by conducting a situational analysis involving - [Global Financial Services Firm](https://pinnaclecos.co.uk/global-financial-services-firm/) - Case Study Global Financial Services Firm A leading global finance and banking company required a complete managed document solution to improve its print management and document security. The business partnered with Pinnacle to implement a comprehensive solution using Xerox Workplace Cloud with Single Sign-On Workflow. This solution was delivered across the UK, Europe, the USA, - [Commercial Printer](https://pinnaclecos.co.uk/commercial-printer/) - Case Study Commercial Printer​ A small commercial printing business required a versatile print solution to meet its growing need for low-volume packaging solutions. The company invested in the Versant 280 with a 2-tray extra-long sheet high-capacity feeder equipped with a Fiery and production booklet finisher to improve quality, expand their product offering, and increase efficiency. - [Engineering Plastics Manufacturer](https://pinnaclecos.co.uk/engineering-plastics-manufacturer/) - Case Study Engineering Plastics Manufacturer​ A global leader in engineering plastics, this multinational company operates across eight offices in the UK, Asia, South, and North America, with its headquarters in Germany. The company required a comprehensive print and document management solution to enhance document security and visibility and enable cloud-based document control across its UK - [Pharmaceutical Company](https://pinnaclecos.co.uk/pharmaceutical-company/) - Case Study Pharmaceutical Company Addressing Key Challenges The pharmaceutical company was seeking to: Reduce colour usage and personal print jobs. Improve GDPR compliance by ensuring documents were not left unsecured at printers. Gain better cost management and improved security measures. Industry Trends Driving Change The customer required: A fully managed and transparent document management solution. - [How Is the Workplace Changing in the Second Half of 2026?](https://pinnaclecos.co.uk/how-is-the-workplace-changing-in-the-second-half-of-2026/) - Most organisations have already introduced some form of hybrid working, cloud collaboration or AI-enabled productivity tools into the workplace. The challenge now is different. Businesses are no longer focused purely on introducing new technology. They are starting to ask more fundamental questions about how people work, how systems connect and what a productive workplace should - [How SMEs Are Simplifying Workplace Technology in 2026](https://pinnaclecos.co.uk/how-smes-are-simplifying-workplace-technology-in-2026/) - For many SMEs, workplace technology has reached a turning point. Businesses today have access to tools that were once reserved for larger organisations. Automation is more practical. Cybersecurity is more advanced. Cloud platforms have transformed collaboration. Data is easier to capture, analyse and act on. Digital workflows are becoming faster, smarter and more connected. That - [Three Simple Automation Wins That Transform Productivity in 2026](https://pinnaclecos.co.uk/three-simple-automation-wins-that-transform-productivity-in-2026/) - SMEs can improve productivity by automating everyday processes such as approvals, task management and customer onboarding. Using tools like Microsoft Power Automate, businesses can reduce manual effort, minimise errors and improve operational consistency. This shift reflects a broader trend across organisations. According to Quocirca’s Future of Work 2030 report, 28% of organisations cite improved productivity - [What Intelligent Document Processing Means for SMEs in 2026](https://pinnaclecos.co.uk/what-intelligent-document-processing-means-for-smes-in-2026/) - Small and medium-sized businesses are under increasing pressure to operate faster, reduce costs and improve accuracy without expanding headcount. Intelligent Document Processing offers a practical way to achieve this. Intelligent Document Processing for SMEs uses artificial intelligence to automatically capture, read, and process business documents. It extracts key information from invoices, contracts, HR forms, and - [Leading UK Technology Firm Announces New Group Structure Following Successful MBO.](https://pinnaclecos.co.uk/leading-uk-technology-firm-announces-new-group-structure-following-successful-mbo/) - Pinnacle Technologies Group Limited (“PTGL”), Pinnacle Complete Office Solutions Limited (“PCOSL”), a well-established technology firm that began its journey in Cardiff 36 years ago has announced the formation of a new Group structure, marking a significant milestone in its continued expansion. The business, which has seen sustained growth and diversification in recent years, has completed - [Top Cyber Threats Facing SMEs in 2026](https://pinnaclecos.co.uk/top-cyber-threats-facing-smes-in-2026/) - Cyber security is no longer just an IT concern for small and medium-sized enterprises. In 2026, it is a core business risk that directly affects productivity, reputation, and long-term resilience. SMEs are experiencing a sharp rise in cybercrime. According to the UK Government Cyber Security Breaches Survey 2025, 43% of SMEs experienced at least one - [Top 5 Hybrid Workplace Technology Trends for Businesses in 2026](https://pinnaclecos.co.uk/top-5-hybrid-workplace-technology-trends-for-businesses-in-2026/) - Why January is the moment to reset your hybrid workplace strategy Hybrid working is no longer an experiment for businesses; it has become a standard approach. It is now the default operating model. As 2026 begins, many organisations are reassessing how secure, efficient and future-ready their hybrid environments really are. January brings new budgets, refreshed - [How Did Businesses Adapt in 2025 and What Support Did They Need Most?](https://pinnaclecos.co.uk/how-did-businesses-adapt-in-2025-and-what-support-did-they-need-most/) - This year, digital change accelerated across every sector. Businesses were juggling hybrid work, rising cyber threats, new AI tools and increasing pressure to improve sustainability. The simple answer is that most companies' focus was on clarity, security and smarter technology choices. Throughout the year, we helped teams simplify their workplace technology, reduce risk and create - [Emerging Technology Trends for 2026 and Beyond: Transforming the Managed Digital Workplace](https://pinnaclecos.co.uk/emerging-technology-trends-for-2026-and-beyond-transforming-the-managed-digital-workplace/) - The Next Phase of Workplace Transformation Technology continues to transform the way we work, communicate, and deliver value. As 2026 approaches, digital workplace transformation is accelerating, driven by artificial intelligence (AI), hybrid collaboration, and sustainability-focused innovation. According to Grand View Research, the global managed services market is expected to grow at a compound annual growth - [Pinnacle Achieves ISO 45001:2018 Recertification](https://pinnaclecos.co.uk/pinnacle-achieves-iso-450012018-recertification/) - Pinnacle is proud to announce its successful recertification to ISO 45001:2018, the globally recognised standard for Occupational Health and Safety Management Systems. This milestone reflects our unwavering commitment to fostering a safe, positive, and responsible workplace for all employees. As a leading workplace technology partner, we recognise that employee wellbeing is essential to delivering consistent - [The Importance of Mid-Year Reviews in Optimising Your Workplace Tech](https://pinnaclecos.co.uk/the-importance-of-mid-year-reviews-in-optimising-your-workplace-tech/) - August is the perfect time to pause, reflect, and re-align. Here’s why reviewing your workplace technology now could set the tone for a more efficient, secure, and sustainable end to 2025. As businesses move through the second half of the year, many are seeking practical ways to improve performance, reduce inefficiencies, and future-proof operations. A - [Empowering Smarter Work: Transforming Manual Processes into Strategic Advantage](https://pinnaclecos.co.uk/empowering-smarter-work-transforming-manual-processes-into-strategic-advantage/) - Businesses today face a common challenge: too much time spent on manual, repetitive tasks that limit productivity and delay decision-making. Whether it’s data entry, document processing, or disconnected systems, these inefficiencies prevent teams from focusing on what truly drives growth. As technology advances and workplace expectations evolve, the pressure to modernise is growing. Organisations that - [AI & Automation in Print: How Xerox & Pinnacle Are Transforming Business Efficiency](https://pinnaclecos.co.uk/ai-automation-in-print/) - As a Xerox Platinum Partner and workplace technology specialist, Pinnacle is committed to driving innovation in the evolving print and technology industry. We leverage AI-driven automation, production print, and workflow solutions to help businesses optimise efficiency, enhance security, and embrace digital transformation to improve efficiency, reduce costs, and drive business success. In a recent Quocirca - [Top AV Solutions for a Productive Hybrid Workforce](https://pinnaclecos.co.uk/top-av-solutions-for-a-productive-hybrid-workforce/) - At Pinnacle, we understand that hybrid working has become a vital strategy for businesses seeking to maintain productivity and collaboration across remote and on-site teams. Organisations need the right Audio-Visual (AV) solutions to ensure seamless communication and teamwork. Investing in the best AV solutions for hybrid work can significantly improve meeting efficiency, employee engagement, and - [Sustainable Workplace Technology: How Pinnacle Helps Businesses Go Green](https://pinnaclecos.co.uk/sustainable-workplace-technology-how-pinnacle-helps-businesses-go-green/) - Thinking green isn’t just about the environment—it’s a smarter way to do business. From reducing costs to meeting compliance standards, sustainability is a strategic driver across modern organisations. Pinnacle enables businesses to take meaningful steps forward through practical, partner-led sustainability initiatives powered by award-winning technology. Why Sustainable Workplace Technology Makes Business Sense Sustainability has become - [Seven Ways Workplace Technology Can Transform Productivity and Engagement](https://pinnaclecos.co.uk/seven-ways-workplace-technology-can-transform-productivity-and-engagement/) - The Role of Workplace Technology in Productivity Businesses are under increasing pressure to improve efficiency while maintaining employee engagement. Technology has become a vital enabler. According to Quocirca’s Predictions 2025, businesses are expected to accelerate the adoption of intelligent document processing, cloud services, and AI-enabled tools to drive productivity and sustainability. These technologies help reduce - [Stay Protected: Essential Cybersecurity for the Hybrid Workplace](https://pinnaclecos.co.uk/stay-protected-essential-cybersecurity-for-the-hybrid-workplace/) - Cybersecurity is no longer just an IT concern. It’s a business-critical priority. For small and medium-sized enterprises (SMEs), hybrid work has transformed how teams collaborate, but it has also expanded the risks. With employees working across office, home, and mobile environments, the potential entry points for cybercriminals have multiplied. Forward-thinking businesses are realising that reactive - [Pinnacle Secures Cyber Essentials Certification and Prepares for Cyber Essentials Plus](https://pinnaclecos.co.uk/pinnacle-secures-cyber-essentials-certification-and-prepares-for-cyber-essentials-plus/) - Cybersecurity and innovation go hand in hand at Pinnacle. Achieving Cyber Essentials is just the first step, with Cyber Essentials Plus on the horizon to deliver even greater assurance to our customers. This builds on our existing accreditations in ISO 9001, ISO 27001, ISO 14001 and ISO 45001, reinforcing our commitment to quality, security, sustainability - [Cybersecurity Threats Facing Businesses in 2025: Stay Future-Ready with Pinnacle](https://pinnaclecos.co.uk/cybersecurity-threats-facing-businesses-in-2025-stay-future-ready-with-pinnacle/) - Protect your digital workplace with proactive cybersecurity solutions Threats Facing Businesses in 2025: Stay Future-Ready with Pinnacle Innovation is transforming business — but it's also transforming cyber risk.As hybrid working, smart workplace technologies, and cloud platforms reshape our operations, cybersecurity threats are becoming more complex, persistent, and costly. According to the UK Government Cyber Security - [Championing Sustainability](https://pinnaclecos.co.uk/championing-sustainability/) - At Pinnacle, sustainability isn’t just a buzzword—it’s a responsibility we take seriously. As part of our recent office relocation, we seized the opportunity to uphold our commitment to environmental responsibility and circular economy principles. The result? Not a single item of surplus furniture ended up in landfill. Thoughtful Reuse, Charitable Giving, and Responsible Recycling Relocations - [The Benefits of Workflow Automation in Modern Workplaces](https://pinnaclecos.co.uk/the-benefits-of-workflow-automation-in-modern-workplaces/) - Why Workflow Automation is Essential for Business Success Businesses constantly seek ways to improve efficiency, reduce costs, and enhance productivity. One of the most effective solutions is workflow automation—streamlining operations by minimising manual tasks and integrating systems for seamless data flow. Automation has become essential for maintaining a competitive edge as digital transformation reshapes industries. - [How Data Analytics Can Boost Workplace Efficiency and Reduce Costs](https://pinnaclecos.co.uk/how-data-analytics-can-boost-workplace-efficiency-and-reduce-costs/) - In today's data-driven world, businesses of all sizes harness analytics' power to streamline operations, reduce costs, and gain a competitive edge. For decision-makers, the ability to derive actionable insights from data is a game-changer, driving efficiency and enabling more innovative strategies. At Pinnacle, our comprehensive workplace technology solutions are designed to empower organisations to thrive - [Why a Business Health Check Is Essential for 2025](https://pinnaclecos.co.uk/why-a-business-health-check-is-essential-for-2025/) - As we enter 2025, businesses face a rapidly evolving landscape driven by hybrid work models, technological advancements, and heightened cybersecurity challenges. With these changes come growth opportunities—but only for those who are prepared. A business health check is an essential tool to assess where your organisation stands today and align its strategy with the demands - [Pinnacle Successfully Recertified for ISO14001 and ISO9001](https://pinnaclecos.co.uk/pinnacle-successfully-recertified-for-iso14001-and-iso9001/) - We are proud to announce that Pinnacle has again achieved recertification for ISO14001 (Environmental Management) and ISO9001 (Quality Management), extending our accreditation for 12 months. This accomplishment highlights our dedication to maintaining the highest standards in quality and environmental responsibility, ensuring we continue delivering exceptional value to our clients and stakeholders. The ISO14001 certification reflects - [Leading the Future: How Pinnacle Shapes 2025’s Workplace Technology Landscape](https://pinnaclecos.co.uk/leading-the-future-how-pinnacle-shapes-2025s-workplace-technology-landscape/) - As workplace technology evolves rapidly, Pinnacle remains at the helm, driving transformative solutions for businesses to stay competitive and sustainable. Trends shaping 2025—hybrid work, cybersecurity, sustainability, and advanced analytics—require a strategic approach. Pinnacle empowers IT and finance leaders, operations managers, and decision-makers to embrace these shifts with future-ready solutions. 1. Future-Ready Hybrid Solutions With hybrid - [Pinnacle Observes Remembrance Day with Team Reflections](https://pinnaclecos.co.uk/pinnacle-observes-remembrance-day-with-team-reflections/) - Monday, 11th November – As a business, Pinnacle joins the nation in pausing to honour the sacrifices of those who have served in the armed forces and to reflect on the profound impact of conflict on our communities. Remembrance Day holds deep significance for many at Pinnacle, and this year, we invited our team members - [Pinnacle’s Annual Charity Ball Raises Over £15,500 in Support of Woody’s Lodge](https://pinnaclecos.co.uk/pinnacles-annual-charity-ball-raises-over-15500-in-support-of-woodys-lodge/) - Pinnacle proudly hosted its Annual Charity Ball on October 25th at HMS Cambria, bringing together community members, sponsors, and supporters for an evening dedicated to raising funds for Woody’s Lodge. This year’s event marked Woody’s Lodge’s 10th year since inception at the original HMS Cambria in Sully while also duly commemorating the 360th birthday of - [Pinnacle Celebrates ISO45001 Reaccreditation for Excellence in Health & Safety](https://pinnaclecos.co.uk/pinnacle-celebrates-iso45001-reaccreditation-for-excellence-in-health-safety/) - We are thrilled to announce that Pinnacle has successfully achieved ISO45001 reaccreditation as of 29th October, underscoring our continued commitment to health, safety, and wellbeing standards across our organisation. This prestigious reaccreditation affirms Pinnacle’s dedication to creating a safe working environment for our teams, clients, and partners. A significant highlight of this year’s reaccreditation process - [Elevating Print Security in 2024: Essential Insights and Strategic Imperatives for SMEs](https://pinnaclecos.co.uk/elevating-print-security-in-2024-essential-insights-and-strategic-imperatives-for-smes/) - Print security has become a crucial yet often neglected priority for SMEs in the face of accelerating cyber threats. According to the latest Quocirca Print Security Landscape 2024 report, the risks to print infrastructure are mounting, driven by hybrid work environments and increasingly sophisticated attacks. As businesses continue to digitalise, you must ask whether your - [Pinnacle Celebrates Defence Employer Recognition Scheme Gold Award](https://pinnaclecos.co.uk/pinnacle-celebrates-defence-employer-recognition-scheme-gold-award/) - Pinnacle is proud to announce that we have been awarded the prestigious Defence Employer Recognition Scheme (ERS) Gold Award by the UK Government. This accolade, the highest honour within the scheme, highlights our deep commitment to supporting the Armed Forces community, which includes serving personnel, veterans, reservists, and military families. The ERS Gold Award recognises - [Harnessing the Power of RPA for Business Success](https://pinnaclecos.co.uk/harnessing-the-power-of-rpa-for-business-success/) - In the digital era, businesses constantly seek innovative ways to streamline operations, enhance productivity, and stay competitive. One technology that has emerged as a game-changer is Robotic Process Automation (RPA). Leveraging software robots, RPA automates repetitive, rule-based tasks, enabling organisations to achieve unprecedented efficiency and effectiveness. Let's explore the transformative benefits of RPA in business, - [Enhancing Security with Managed Print Services](https://pinnaclecos.co.uk/enhancing-security-with-managed-print-services/) - Safeguarding sensitive business information is paramount in the digital era. Managed Print Services (MPS) streamline printing processes and bolster security measures, protecting documents and data from unauthorised access. The Importance of Secure Printing Secure printing is a core feature of MPS, designed to mitigate the risk of confidential documents being left unattended on printer trays. - [Flexible Subscriptions with Pinnacle](https://pinnaclecos.co.uk/flexible-subscriptions-with-pinnacle/) - Flexscription provides guaranteed end-of-lease options and peace of mind from day one, so that businesses can focus on their growth and success instead of worrying about financial uncertainties. Pinnacle have partnered with CF Corporate to bring you a comprehensive subscription model that eliminates ambiguity and unfairness. To make the process even more seamless, we offer - [What is RPI](https://pinnaclecos.co.uk/what-is-rpi/) - Share Tweet Linkedin Email What is RPI? RPI stands for “Real-time Process Intelligence.” The technology collects and analyses data from various sources to provide real-time insights into business processes. RPI can help businesses identify inefficiencies and areas for improvement, track key performance indicators and predict future trends. RPI is used in various industries, including manufacturing, - [Streamlining Document Management for SMBs with Xerox DocuShare Flex](https://pinnaclecos.co.uk/streamlining-document-management-for-smbs-with-xerox-docushare-flex/) - In the digital age, small to medium-sized businesses (SMBs) face significant challenges in efficiently managing vast amounts of data. Xerox DocuShare Flex offers a cloud-based solution to streamline document management processes, enhance productivity, and safeguard sensitive information. Ideal for SMBs aiming to maintain a competitive edge, DocuShare Flex simplifies operations and adapts to business growth, - [Ethical Considerations and Workforce Impact of Robotic Process Automation](https://pinnaclecos.co.uk/ethical-considerations-and-workforce-impact-of-robotic-process-automation/) - As Robotic Process Automation (RPA) continues to revolutionise business processes by streamlining tedious and repetitive tasks, it simultaneously raises significant ethical concerns and workforce implications. Understanding and addressing these issues is not just a regulatory obligation; it's a strategic imperative to ensure sustainable and responsible integration of technology in the workplace. The Ethical Landscape of - [Embracing the Future: How AIoT and Blockchain Are Revolutionising 'As a Service' Models](https://pinnaclecos.co.uk/revolutionising-as-a-service-models/) - In today's rapidly evolving digital landscape, integrating artificial intelligence (AI), Internet of Things (IoT), and blockchain technology sets new benchmarks for the 'as a service' models. This convergence, often referred to as AIoT, promises unprecedented efficiencies, enhanced security, and innovative service offerings that are transforming industries across the globe. AIoT: The New Frontier in Real-Time - [Pinnacle People: Lynne](https://pinnaclecos.co.uk/pinnacle-people-lynne/) - This month we have decided to highlight Lynne! Lynne works very closely with the Pinnacle team but manages and operates from Pinnacle’s sister company, Fast Technologies. Lynne tirelessly works for her clients to find them the best, most competitive deals on a range of products and services. Learn more about Fast Technologies by clicking here - [Transforming Employee Onboarding with RPA: A Step-by-Step Guide](https://pinnaclecos.co.uk/transforming-employee-onboarding-with-rpa-a-step-by-step-guide/) - In today’s fast-paced business environment, an organisation’s first impressions of its new employees are crucial. A smooth and engaging onboarding process can significantly enhance a new employee’s experience, setting the tone for their journey with the company. Robotic Process Automation (RPA) is revolutionising how companies onboard their employees by streamlining and simplifying the process. Here’s - [The Role of RPA in Financial Planning and Analysis](https://pinnaclecos.co.uk/the-role-of-rpa-in-financial-planning-and-analysis/) - In the dynamic world of finance, precision and strategy are not just desired—they’re essential. Financial Planning and Analysis professionals constantly seek innovative means to refine their forecasts and strategic planning. Herein lies the expertise of Robotic Process Automation (RPA)—a transformative force in the financial sector. The Automation Advantage RPA is reshaping the financial industry by - [The Future of Legal Practice: Predictive Analytics and RPA](https://pinnaclecos.co.uk/the-future-of-legal-practice-predictive-analytics-and-rpa/) - Integrating Robotic Process Automation (RPA) and machine learning stands at the forefront of this transformative journey in an era where the legal sector constantly seeks innovation to enhance its services. The interaction of these technologies is setting a new precedent, particularly with the introduction of predictive analytics in legal decision-making and client services. Predicting Outcomes - [Revolutionising Operations: The Game-Changing Impact of RPA](https://pinnaclecos.co.uk/revolutionising-operations-the-game-changing-impact-of-rpa/) - In the quest for operational excellence, businesses seek innovations that drive efficiency and competitive advantage. The arrival of Robotic Process Automation (RPA) has signalled a new era in operational transformation. As organisations strive to “do more with less,” RPA emerges as a catalyst, automating routine tasks, refining efficiency, and redefining workflows. The concept of RPA - [The Role of RPA in Sustainable Manufacturing](https://pinnaclecos.co.uk/the-role-of-rpa-in-sustainable-manufacturing/) - In today’s eco-conscious market, sustainable manufacturing is a moral obligation and a competitive advantage. As industries strive to balance profitability with sustainability, Robotic Process Automation (RPA) emerges as a transformative solution. By leveraging RPA, companies can enhance operational efficiency, diminish waste, and align closely with their sustainability goals. Streamlining Operations for Efficiency The foundation of - [6 Ways Device as a Service is a Sustainable Choice](https://pinnaclecos.co.uk/6-ways-device-as-a-service-is-a-sustainable-choice/) - In today's rapidly evolving digital landscape, businesses face the dual challenge of staying ahead of technology trends while committing to sustainable practices. Enter Device as a Service (DaaS) – a revolutionary model that propels your business into the future with a keen eye on environmental responsibility. Here are six reasons why DaaS from Pinnacle isn't - [Pinnacle Recertified for ISO 27001 Security Standards](https://pinnaclecos.co.uk/pinnacle-recertified-for-iso-27001-security-standards/) - Pinnacle is delighted to announce its successful recertification for ISO 27001 security standard for the next 12 months, reaffirming its commitment to top-tier data security practices. ISO 27001 is a globally recognised standard for information security management systems, ensuring organisations establish, implement, and maintain robust security protocols. Pinnacle's recertification underscores its dedication to protecting sensitive - [Introduction to Managed Detection and Response (MDR)](https://pinnaclecos.co.uk/introduction-to-mdr/) - In today's rapidly evolving digital landscape, businesses face unprecedented cyber threats. From sophisticated phishing schemes to advanced persistent threats, the need for robust cybersecurity measures has never been more critical. This is where Managed Detection and Response (MDR) comes into play, offering a proactive and comprehensive approach to cybersecurity that goes beyond traditional measures. This - [Navigating the Shadows: The Critical Role of Dark Web Monitoring in Cybersecurity](https://pinnaclecos.co.uk/navigating-the-shadows/) - In an era where the digital underworld known as the dark web is filled with illicit activities, businesses must employ monitoring services, which have never been more acute. This service scours the dark web's depths for leaked or stolen data, providing an early warning against potential cyber threats. The dark web, a hidden part of - [Pinnacle People: Sue](https://pinnaclecos.co.uk/pinnacle-people-sue/) - At Pinnacle, we deliver thanks to the hard work of our fantastic staff. They find you the most competitive deals, fulfil your orders, and if anything goes wrong, fix it! Today, we’re introducing Sue, our Accounts Assistant, here at Pinnacle. Sue has been with Pinnacle for six years now and has gathered plenty of experience - [The State of Cybersecurity - Our Latest Webinar](https://pinnaclecos.co.uk/cybersecurity-webinar/) - We hosted a free online webinar with Objective Technologies (https://www.objectiveuk.com/) and ConnectWise (https://www.connectwise.com/) a few weeks ago. Jason Pine from Objective talked to us through 5 steps to improve your cyber resilience strategies that any business could use. - [Tee Off for a Cause: Join Pinnacle's Charity Golf Day Supporting Woody's Lodge and Ysgol Ty Coch](https://pinnaclecos.co.uk/2024-charity-golf-day/) - Pinnacle proudly announces our upcoming Charity Golf Day, an exclusive event supporting two remarkable charities: Woody's Lodge and Ysgol Ty Coch. Set against the backdrop of lush greens and fairways at the Vale Resort, this event promises a day of sporting excellence and an opportunity to make a meaningful difference in the lives of veterans, - [The Power of Automation: Boosting Productivity and Minimising Effort](https://pinnaclecos.co.uk/the-power-of-automation/) - In the current business landscape, the quest for efficiency and productivity is relentless. Automation is a beacon of innovation, offering a promising path for organisations. It's a game-changer, revolutionising how businesses operate by enhancing productivity and diminishing manual efforts. Automation refers to using technology to execute tasks that traditionally require human intervention. This technological leap - [Pinnacle Achieves ISO9001 & ISO14001 Recertification](https://pinnaclecos.co.uk/pinnacle-achieves-iso9001-iso14001-recertification/) - At Pinnacle, we are thrilled to announce the successful recertification of ISO9001 and ISO14001, underscoring our unwavering commitment to quality and environmental management. These certifications are not just badges of honour; they signify our dedication to delivering the highest quality products and services while ensuring environmental responsibility. Let's explore these certifications and how they benefit - [Pinnacle promise to support the Armed Forces Community](https://pinnaclecos.co.uk/pinnacle-promise-to-support-the-armed-forces-community/) - Press Release: Pinnacle promise to provide first class Solutions to Armed Forces community Pinnacle Complete Office Solutions have become the latest Welsh employer to sign the Armed Forces Covenant and commit to providing equal opportunities to Service Personnel. Managing Director Clive Hamilton signed on the dotted line at a charity dinner event in Cardiff on - [Pinnacle awarded Xerox Advanced Production status](https://pinnaclecos.co.uk/pinnacle-awarded-xerox-advanced-production-status/) - Pinnacle Document Solutions has been awarded advanced production status by Xerox UK. With this accreditation, Pinnacle joins a select group of dealers appointed by Xerox to sell their award winning digital presses. Mark Cannons, Director and General Manager, Production Systems, Xerox UK said: “Pinnacle is a longstanding and valued Xerox partner and by adding - [Pinnacle to receive Welsh employers Silver Armed Forces award](https://pinnaclecos.co.uk/pinnacle-to-receive-welsh-employers-silver-armed-forces-award/) - The Pinnacle Group, based in St Mellons, Cardiff, along with 18 other Welsh employers have received Employer Recognition Scheme (ERS) ‘Silver Awards’ from the Ministry of Defence (MoD) for their support of the armed forces community. The winners include local authorities and private sector employers, ranging from micro-employers to small and medium-sized enterprises based in - [Pinnacle present cheque to Family Bereavement Charity](https://pinnaclecos.co.uk/pinnacle-present-cheque-to-family-bereavement-charity/) - The Pinnacle Group, a Cardiff-based Managed Print and Software Solutions business, presents a cheque for £5,000 to 2 Wish Upon A Star following a year of fundraising events for their chosen 2018 charity. Pinnacle hosted an array of charity events including a summer family cruise, golf day and masquerade ball which saw staff, families, charity volunteers and - [gold concessionaire of the year award](https://pinnaclecos.co.uk/gold-concessionaire-of-the-year-award/) - Pinnacle are proud to announce that we were awarded the coveted award from Xerox for Concessionaire of the Year 2018 last night at the Xerox Year Start Congress for the UK & Eire. Our Group MD Clive Hamilton said “this was a very unexpected but welcomed surprise and I can only put the achievement down - [will cloud based printing be the leader in 2019?](https://pinnaclecos.co.uk/will-cloud-based-printing-be-the-leader-in-2019/) - Whether it is this year, next year or even further into the future, cloud-based printing will eventually be the go-to printing solution for all serious businesses. Cloud-based technologies for printing have been given much press recently for companies like Xerox as they announce innovations such as better security, mobile printing and intelligent capture. So, what is it - [pinnacle presents cheque following Charity Golf day](https://pinnaclecos.co.uk/pinnacle-presents-cheque-following-charity-golf-day/) - The Pinnacle Document Solutions Group, a Managed Print and Software Solutions organisation based in Cardiff, presents a cheque for £4,623 to Ysgol Ty Coch, at the schools 2019 Leavers Assembly. Pinnacle hosted their annual Golf tournament at The Vale Resort in June, welcoming customers, partners and generous supporters to raise awareness and essential funds for - [pinnacle complete office solutions celebrates its 30th anniversary](https://pinnaclecos.co.uk/pinnacle-complete-office-solutions-celebrates-its-30th-anniversary/) - With 26 years at the company and five at the helm since an MBO in 2015, CLIVE HAMILTON, GROUP MANAGING DIRECTOR shares some of his thoughts and insights on life, business and everything in between. In 1993 when Clive joined as a new business account executive, Pinnacle were five people strong and selling only photocopiers. - [Pinnacle Document Solutions Group announce new Business Seminar dates](https://pinnaclecos.co.uk/business-seminar-dates/) - Following the success of their annual Solution’s Seminars, Pinnacle Document Solutions Group have announced they will be holding an additional date in their current event calendar. The decision to hold an additional date was one which Pinnacle did not make lightly. Clive Hamilton, Group Managing Director comments ‘for us to capture and support our growing - [pinnacle charity dinner](https://pinnaclecos.co.uk/pinnacle-charity-dinner/) - So, a day or so after the Pinnacle Group Annual Charity Dinner and time to reflect on the evening... Firstly I wanted to say a huge THANK YOU to everyone that bought a ticket and helped make the evening a great success for our 2 wonderful Charities this year, without you all being there these - [Marie Curie receives donation from Pinnacle](https://pinnaclecos.co.uk/marie-curie-receives-donation-from-pinnacle/) - February saw Pinnacle’s People’s Choice Charity Marie Curie receive a donation following a month of staff dress down days. The Charity was nominated by Pinnacle’s Sales Secretary Helen Williams. Helen comments on the nomination “This charity is close to my heart after losing my mother in law (Our queen mother of Neath) 2 years ago - [Wales’ first Master Rugby league squad announced](https://pinnaclecos.co.uk/wales-first-master-rugby-league-squad-announced-2/) - @WalesRugbyL – #walesrl | @WelshRLMasters – #walesrlmasters | @CardiffRL – #CardiffRL – #DragonFamily | @MastersRugbyL – #MastersRugbyL PrevPreviousMarie Curie receives donation from Pinnacle Nextpinnacle donate uniform bags to Nhs workersNext learn more request more information - [pinnacle donate uniform bags to Nhs workers](https://pinnaclecos.co.uk/pinnacle-donate-nhs/) - pinnacle donate uniforms to nhs workers April 16, 2020 share this post Pinnacle Documents Solutions Group have donated cotton bags to the NHS staff at Wotton Lawn Hospital, Gloucestershire Health & Care and Gloucestershire Royal Hospital. These bags have been donated by Pinnacle to ensure the safe transition and launder of staff uniform, to further - [trusted customer produce scrub prints for nhs](https://pinnaclecos.co.uk/trusted-customer-produce-scrub-prints-for-nhs/) - Trusted customer produce scrub prints for NHS June 4, 2020 Following support and generosity from a trusted, long term Customer, the Pinnacle Group helped scrubs get delivered to hospitals in South and West Wales. At the beginning of May, Pinnacle received a request to produce a set of vital high dependency scrub patterns & instructions - [Quocirca’s Global Print 2025 - The Future of Print in the Digital Workplace](https://pinnaclecos.co.uk/quocirca-global-print-2025/) - Quocirca’s Global Print 2025 – The Future of Print in the Digital Workplace July 1, 2020 Technology is advancing at an extraordinary rate and while many organisations expect print to remain key to many business activities, digitisation is also set to accelerate as we head towards 2025. The good news is that many organisations expect - [The Future of hybrid Working](https://pinnaclecos.co.uk/the-future-of-hybrid-working/) - The pandemic has changed working patterns and the way we collaborate for good. The hybrid way of working has meant businesses have had to adapt and fast. Introducing a digitisation strategy has quickly become a matter of priority for many organisations to facilitate change in line with technology advancements and to maintain a competitive advantage. - [Pinnacle Complete Office Solutions awarded globally recognised accreditations](https://pinnaclecos.co.uk/pinnacle-complete-office-solutions-awarded-globally-recognised-accreditations/) - Pinnacle are delighted to announce receipt of both the ISO 14001 and ISO 9001 Accreditation, awarded by ISO Quality Services Ltd. ISO 14001 is the international standard that specifies requirements for an effective environmental management system. It provides a framework that an organisation can follow, rather than establishing environmental performance requirements. ISO 9001 is defined as the international - [Why businesses should be adopting Cloud](https://pinnaclecos.co.uk/why-businesses-should-be-adopting-cloud/) - The world is changing and so is the way we work – we no longer go to work, work comes to us. This is why businesses are making investment decisions, moving from the traditional on-premise IT infrastructure, to either a Hybrid or fully Cloud based solution. Cost Savings Research suggests that cloud adoption could reduce - [Understanding the true nature of digital document capture](https://pinnaclecos.co.uk/understanding-the-true-nature-of-digital-document-capture/) - Understanding the true nature of digital document capture doesn’t necessarily require a business to convert and abolish their paper methods altogether and move to paperless. It is to understand how to use document capture and document management to work smarter and go paper-less Document capture is the method of converting physical paper documents into digital - [100 miles in support of Breast Cancer Now](https://pinnaclecos.co.uk/100-miles-in-support-of-breast-cancer-now/) - Throughout the month of October, Pinnacle’s Financial Accountant, James, will be running 100 miles in support of Breast Cancer awareness month – the most common cancer in women the UK with one woman diagnosed every 10 minutes. The Challenge… Throughout October, James will be completing 3.2 miles per day. James mission, to raise awareness and - [20 Years National Living Wage](https://pinnaclecos.co.uk/20-years-national-living-wage/) - The Living Wage Campaign is an independent movement is an independentmovement of businesses, organisations and people who believe a hardday’s work deserves a fair day’s pay. Employers can voluntarily choose topay the real living wage, providing an ethical benchmark for responsiblepay. The campaign was launched by members of London Citizens in 2001,where parents found that - [#WeAreSupporting Men’s Mental Health Month](https://pinnaclecos.co.uk/wearesupporting-mens-mental-health-month/) - Men's HEALTH STATISTICS November is #Movember, a movement which aims to give boys and men the tools, skills and understanding they need to navigate their mental health and make it through tough times. #Intervention saves lives. 50% of adults experiencing mental health problems, experience them before the age of 14. Suicide is the biggest killer - [Pinnacle host their first physical Charity event in just over 2 years](https://pinnaclecos.co.uk/pinnacle-charity-event/) - Friday 19th November saw Pinnacle host their first physical Charity event in just over 2 years. Following many rescheduled and cancelled plans, the team were delighted to welcome some friendly faces back to the Vale Resort, for a Charity curry night in aid of Woody’s Lodge, NSPCC and Tenovus. The evening, albeit a little different - [Rethinking the World of Work](https://pinnaclecos.co.uk/rethinking-the-world-of-work/) - No matter what industry or organisation you are in, from Engineering, Manufacturing to Legal, Corporate and Public Sector, in the last two years we have all seen vast changes in our working environment. With many businesses adapting to a new working culture. The legacy model of a singular workplace environment is no longer the norm. - [The gift of time](https://pinnaclecos.co.uk/gift-of-time/) - Organisations are under more stress than ever with managing a new working culture and setting up hybrid working procedures. All whilst retaining talent midst a shortage of skilled workers. With time-sensitive tasks to be completed, most being labour intensive and repetitive, the burden of administrative tasks quickly eats away at the productive time from the - [Are you worried about starting your Digitisation journey?](https://pinnaclecos.co.uk/start-digital-journey/) - Digital transformation may seem like a journey into the unknown, but like any new journey, it’s stressful, time-sensitive and demanding – it’s a significant change. Adopting new technologies and processes is disruptive but positive! Since we established that the unknown and the uncertainty of digital transformation are at the centre of most fears, your best - [How agile is your organisation?](https://pinnaclecos.co.uk/agile-organisation/) - To grow in today’s marketplace, you need to evolve. But how? By bolstering new products and solutions and staying ahead of the curve. Adopting new technologies allows your business to adapt quickly and seamlessly to change in an ever-growing industry. The benefits? Increased business efficiency, allowing you to achieve more with less! By automating workflows - [Exeter City sponsorship continues after 10 years](https://pinnaclecos.co.uk/exeter-city-sponsorship/) - At Pinnacle, we pride ourselves on our ability to deliver the latest and highest quality technology within Managed Document Solutions. As well as the relationships we build with our trusted, loyal customers. We have worked with Exeter City Football Club for the last 10 years. Through the good and the occasionally disappointing seasons, Pinnacle has - [physical vs digital](https://pinnaclecos.co.uk/physical-vs-digital/) - With the ever-increasing pressure on the modern world to become more sustainable, there is a need for a more creative and adaptable approach to assist businesses in achieving this. Pinnacle, working closely with Xerox can help make this possible, by offering access to the award-winning Xerox devices, such as the Xerox Baltoro and Iridesse. Designed - [The Digital Journey Starts at Home](https://pinnaclecos.co.uk/digital-starts-here/) - Digital Transformation and your colleagues Do you have a connected workplace, providing platforms for staff communications? Do these platforms allow engagement from your frontline colleagues to managerial staff? If so, is it a two-way platform? The hybrid working culture is now the norm for many businesses. However, this change in working culture has caused - [ISO 45001 Recertified](https://pinnaclecos.co.uk/iso-45001-recertified/) - Pinnacle is pleased to announce the successful recertification of the Occupational Health and Safety Management Systems Accreditation. ISO 45001 is an international standard for health and safety at work developed by national and international standards committees independent of government. Recertification of this accreditation is extremely important to us as a business. Our employees are at the - [Digital Implementation. The Road Map to Success](https://pinnaclecos.co.uk/digital-implementation/) - Paper to Digital, Manual Processes to Automated Workflows. Whenever we embark on a journey, we require a clear directive to ensure success. The same can be said for implementing new digital technologies. Planning a digital road map requires us to identify key users and stakeholders, as they provide the reality of day-to-day processes and repetitive - [Pinnacle ISO’s Recertification Announcement](https://pinnaclecos.co.uk/pinnacle-isos-recertification-announcement/) - Pinnacle is pleased to announce its successful recertification for ISO9001 Quality Management & ISO14001 Environmental Management accreditations, which have been awarded for another 12 months. ISO9001 is the international standard that measures our framework for quality management. This standard is based on a number of quality management principles, including a strong customer focus and the motivation - [Accelerated Digital Transformation](https://pinnaclecos.co.uk/accelerated-digital-transformation/) - Artificial intelligence (AI) is already starting to augment businesses. Technologies such as the cloud and the Internet of Things (IoT) are speeding up and enhancing AI, which will only accelerate over the coming years. This is rapidly creating a world of ever-faster technological developments. In response, every business must think of itself as a technologically - [Pinnacle Year Start 2023](https://pinnaclecos.co.uk/pinnacle-year-start-2023/) - Pinnacle welcomed 2023 in style with its annual Year Start Sales Meeting hosted at the Vale Resort. Last Wednesday, the entire Pinnacle team met to hear from the Managing Director of Pinnacle, Clive Hamilton and guest speakers from Xerox. Clive presented a review of the year 2022, giving an evaluation of both National and Global - [2023, the time to refresh and review. The time to take action.](https://pinnaclecos.co.uk/refresh-take-action/) - Businesses have met many challenges and experienced incredible change over the past few years. To keep up with the ever-changing technological landscape, businesses must adapt and evolve to sustain a competitive edge. Here is a review of our top tips from 2022, which we believe will have the greatest day-to-day impact on how your business - [Workflow Automation in the Corporate World](https://pinnaclecos.co.uk/workflow-automation-in-the-corporate-world/) - Workflow automation is the process of automating repetitive and time-consuming tasks to increase efficiency and productivity. This blog will discuss workflow automation, why it’s important, and how to implement it in your organisation. What is Workflow Automation? Workflow automation uses technology to automate manual, repetitive tasks to create a more efficient and streamlined process. It - [Hybrid Mail: The future of Postage](https://pinnaclecos.co.uk/hybrid-mail-the-future-of-postage/) - “The Hybrid Mail system that Pinnacle implemented has been the perfect solution to staff at one of Wales` largest Housing Associations enabling them to support the new Renting Homes Act that has come into fruition. It has allowed staff to send important documents such as contracts to hundreds, if not thousands of tenants with minimal - [Pinnacle Recertifies ISO 27001 Accreditation for Another 12 Months](https://pinnaclecos.co.uk/pinnacle-recertifies-iso-27001-accreditation-for-another-12-months/) - Pinnacle is proud to announce that it has successfully recertified the ISO 27001 accreditation for another 12 months. The certification was awarded to Ethos/Pinnacle/Walters after a rigorous assessment of its information security management system. ISO 27001 is an internationally recognised standard that provides a framework for companies to manage and protect their sensitive information. This - [What is Digitalisation?](https://pinnaclecos.co.uk/what-is-digitalisation/) - Document Services Managed Print Services Centralise control of your print and document management Digital Transformation Convert paper to digital, saving time, space and money Device as a Service (DaaS) Optimise your IT assets and resources into one solution Print Control Make your document workflow secure and efficient Scan & Document Track, control and automate document - [What is AI](https://pinnaclecos.co.uk/what-is-ai/) - Document Services Managed Print Services Centralise control of your print and document management Digital Transformation Convert paper to digital, saving time, space and money Device as a Service (DaaS) Optimise your IT assets and resources into one solution Print Control Make your document workflow secure and efficient Scan & Document Track, control and automate document - [What is Discovery Automation](https://pinnaclecos.co.uk/what-is-discovery-automation/) - Document Services Managed Print Services Centralise control of your print and document management Digital Transformation Convert paper to digital, saving time, space and money Device as a Service (DaaS) Optimise your IT assets and resources into one solution Print Control Make your document workflow secure and efficient Scan & Document Track, control and automate document - [Definition of Managed Services](https://pinnaclecos.co.uk/definition-of-managed-services/) - Document Services Managed Print Services Centralise control of your print and document management Digital Transformation Convert paper to digital, saving time, space and money Device as a Service (DaaS) Optimise your IT assets and resources into one solution Print Control Make your document workflow secure and efficient Scan & Document Track, control and automate document - [What is AV Solutions](https://pinnaclecos.co.uk/av-solutions/) - Share Tweet Linkedin Email What are AV Solutions? AV Solutions uses audio and visual technologies to enhance communication and collaboration in business settings and includes technologies such as video conferencing, digital signage, and interactive displays. Importance of AV Solutions in modern-day businesses In today’s global and fast-paced business environment, effective communication and collaboration are more - [A Beginner's Guide to Device as a Service: Everything You Need to Know](https://pinnaclecos.co.uk/a-beginners-guide-to-device-as-a-service-everything-you-need-to-know/) - Document Services Managed Print Services Centralise control of your print and document management Digital Transformation Convert paper to digital, saving time, space and money Device as a Service (DaaS) Optimise your IT assets and resources into one solution Print Control Make your document workflow secure and efficient Scan & Document Track, control and automate document - [Pinnacle Selected to Pilot Xerox’s Innovative Robotic Process Automation Solution in the UK and Netherlands](https://pinnaclecos.co.uk/rpa-announcement/) - In a ground-breaking collaboration, Pinnacle has been chosen to pilot Xerox’s state-of-the-art Robotic Process Automation (RPA) platform in the UK and Netherlands. This automation workflow aims to transform traditional business operations, championing smoother workflows, heightened efficiency, and superior resource management. Xerox's Digital Workforce: Revolutionising Business Process Automation Xerox, renowned for its consistent innovation in business - [Revolutionising Manufacturing: The Unstoppable Force of Robotic Process Automation](https://pinnaclecos.co.uk/revolutionise-manufacturing-rpa/) - Introduction In an industry where efficiency, precision, and timeliness are the name of the game, it's no surprise that manufacturing companies are increasingly turning to Robotic Process Automation (RPA). Whether streamlining the supply chain or ensuring quality control, RPA is poised to be a game-changer. According to Deloitte, companies implementing RPA see a return on - [Lexitas Puts Routine Document Processing on Autopilot](https://pinnaclecos.co.uk/lexitas-rpa/) - Share Post Receive updates Email Subscribe Connect Facebook Twitter Linkedin Youtube Lexitas Puts Routine Document Processing on Autopilot Fast-growing Litigation Support Company Saves Hundreds of Employee Hours with Xerox® RPA Lexitas, who adopted a Xerox RPA solution, has saved the need for 250 hours of monthly manual work, freeing up those employees to do higher-value - [Xerox: Leading the Way in Managed Print Services (MPS)](https://pinnaclecos.co.uk/xerox-leading-the-way-in-managed-print-services-mps/) - In the ever-evolving landscape of Managed Print Services (MPS), Xerox has managed to maintain its leadership position, according to Quocirca's assessment. With a strong focus on workplace efficiency, a comprehensive portfolio of products and solutions, and a data-driven approach, Xerox is a prominent player in the MPS market. As a proud Xerox Platinum Partner, this - [The Fundamentals of RPA: A Guide to Xerox's Offering](https://pinnaclecos.co.uk/fundamentals-of-rpa/) - What is RPA? Robotic Process Automation (RPA) is a technology designed to automate repetitive, rule-based tasks traditionally performed by humans interacting with digital systems. In simpler terms, RPA uses software robots—or 'bots'—to automate tasks, thereby mimicking human actions. Xerox's suite of RPA tools takes this concept further by offering a range of highly sophisticated bots - [ISO 45001 Recertified 2023](https://pinnaclecos.co.uk/iso-45001-recertified-2023/) - Pinnacle Receives Recertification in ISO 45001, Reinforcing Commitment to Occupational Health and Safety Pinnacle, a leading Document and Process Automation company, is pleased to announce the successful recertification of the ISO 45001 accreditation, reaffirming our dedication to maintaining the highest Occupational Health and Safety (OH&S) standards within our organisation. ISO 45001 is a globally recognised - [Lest we forget](https://pinnaclecos.co.uk/lest-we-forget/) - Our Team's Tribute on Remembrance Day As we approach Remembrance Day, it is a time for reflection, respect, and gratitude. This day, deeply rooted in our history and hearts, is an occasion to commemorate those who have bravely served our nation, their sacrifices shaping the world we live in today. Our team at Ethos/ Pinnacle/ - [A Day of Remembrance and Solidarity](https://pinnaclecos.co.uk/a-day-of-remembrance-and-solidarity/) - Clive's Reflective March with Woody's Lodge Remembrance Sunday is a time of reflection and honour, and this year, our Managing Director, Clive Hamilton, experienced it particularly profoundly. His participation in the day's events was not only a personal tribute but also a meaningful connection with Woody's Lodge, a charity close to our hearts. In Clive's - [Why Device as a Service is a Game-changer for Small Businesses](https://pinnaclecos.co.uk/why-device-as-a-service-is-a-game-changer-for-small-businesses/) - Unlocking Potential Through Smart Technology Solutions In the dynamic world of small businesses, agility and innovation are not just buzzwords but essentials for survival and growth. Device as a Service (DaaS) emerges as a forward-thinking solution, offering an innovative approach to managing technology needs. For small businesses, DaaS is more than a service; it’s a - [Ethos Group Holdings Sales and Marketing Year Start Meeting](https://pinnaclecos.co.uk/ethos-group-holdings-sales-and-marketing-year-start-meeting/) - On Friday, January 12th, 2024, Ethos Group Holdings gathered its Sales and Marketing teams in Reading for a dynamic and insightful year-start meeting. Clive Hamilton, Group Managing Director, and Paul Roberts, Chief Operating Officer, hosted the event. The meeting was a comprehensive review of the achievements in 2023 and a strategic look forward to 2024. - [New Year. New Way to Work.](https://pinnaclecos.co.uk/new-year-new-way-to-work/) - As we embrace the New Year, it's time to rethink our work strategies. At Pinnacle, we believe in empowering businesses with innovative solutions tailored to the ever-evolving corporate landscape. Here's a look at our key services and how they can transform your business into a technology powerhouse. Managed Services In today's fast-paced world, efficient management - [Pinnacle People: Kate](https://pinnaclecos.co.uk/pinnacle-people-kate/) - Pinnacle is nothing without the people working behind the scenes. Pinnacle’s people go the extra mile every day for our customers, so we thought it was time to give a shout-out to our team. In this new segment, we will introduce the people of Pinnacle, by asking questions so that you can get a better - [Hyperautomation: Revolutionising
Your Business from the Inside Out](https://pinnaclecos.co.uk/hyperautomation/) - For businesses like yours looking to maximise efficiency, hyperautomation (HA) is the answer. This business-driven approach enables organisations to quickly identify, assess and automate as many business and IT processes as possible. So why is this so beneficial for businesses? Hyperautomation combines multiple automation tools to complete a specific business process. HA combines technologies such - [Device as a Service Adoption](https://pinnaclecos.co.uk/device-as-a-service-adoption/) - What is Device as a Service? Device as a Service (DaaS) is a subscription-based model that allows businesses to lease or rent hardware devices, such as laptops, tablets, and desktop computers, from a service provider. This model enables companies to access the latest technology without the upfront costs of purchasing and maintaining devices in-house. Additionally, - [Did you know we can help to reduce your energy costs](https://pinnaclecos.co.uk/reduce-energy/) - Energy prices are rising at an unprecedented rate, causing significant worry and stress for all of us. Recent studies have suggested that some businesses currently spend as much as 20% of their total expenditure on energy, these increasing costs will undoubtedly impact operational growth. At Pionnacle, we want to help our customers to find ways - [Running for Bone Cancer](https://pinnaclecos.co.uk/running-for-bone-cancer/) - On Monday 1st February, James Hopkins-Tovey, Financial Accountant at Pinnacle, will commence a 28-day challenge in aid of the Bone Cancer Research Trust. Every 10 minutes, someone around the world is diagnosed with Bone Cancer. Sadly, the predicted survival rate of such a diagnose is dreadfully low. For James, these statistics really hit home. By ## Pages - [Proven Managed Print made with you in mind](https://pinnaclecos.co.uk/) - Discover Pinnacle’s IT, print, digital and communication solutions, helping businesses improve productivity, security, efficiency and growth. - [September Hub](https://pinnaclecos.co.uk/help/september-hub/) - Home Help September Hub How Can Businesses Improve Workplace Productivity with Technology? Businesses can improve workplace productivity by identifying where people lose time, simplifying inefficient processes, connecting systems and information, improving collaboration and automating repetitive work. The goal should not be to introduce more technology for its own sake. It should make everyday work easier, - [Lexmark 9 Series](https://pinnaclecos.co.uk/lexmark-9-series/) - Discover the Lexmark 9-Series A3 printers and multifunction devices. Improve workplace productivity, security and print efficiency with Pinnacle. mps - [Office Furniture & Workplace Transformation](https://pinnaclecos.co.uk/office-furniture-workplace-transformation/) - Office Furniture & Workspace Transformation , space planning, workplace design, project management and fit-out services for modern organisations. - [AV & Audio Solutions](https://pinnaclecos.co.uk/av-audio-solutions/) - Upgrade your workplace with AV & Audio Solutions. Hybrid meeting rooms to HD video conferencing, we design install support intelligent collaboration technology. - [Newsroom](https://pinnaclecos.co.uk/newsroom/) - Explore Pinnacle’s latest news and insights. Discover industry trends, expert advice, company updates and ideas to help your business stay ahead. - [About](https://pinnaclecos.co.uk/about/) - Discover Pinnacle, a trusted business technology partner delivering innovative IT, print, communications and digital solutions to help organisations thrive. - [Microsoft SharePoint Online](https://pinnaclecos.co.uk/microsoft-sharepoint-online/) - Transform collaboration with SharePoint Online. Pinnacle delivers secure document management, modern intranets and workflow automation for your business. - [Microsoft Power Pages](https://pinnaclecos.co.uk/microsoft-power-pages/) - Build secure web portals with Microsoft Power Pages. Deliver self-service experiences, connect business data and extend Power Platform with Pinnacle support. - [Microsoft Power BI](https://pinnaclecos.co.uk/microsoft-power-bi/) - Turn data into insights with Microsoft Power BI. Create dashboards, automate reporting and make smarter decisions with expert support from Pinnacle. - [Microsoft Power Automate](https://pinnaclecos.co.uk/microsoft-power-automate/) - Automate business processes with Microsoft Power Automate. Streamline workflows, connect Microsoft 365 and boost productivity with expert support from Pinnacle. - [Microsoft Copilot Studio Consulting](https://pinnaclecos.co.uk/microsoft-copilot-studio-consulting/) - Automate smarter with Pinnacle’s Microsoft Copilot Studio Consulting. Build secure AI copilots, streamline workflows and boost productivity. - [Microsoft Fabric Consulting](https://pinnaclecos.co.uk/microsoft-fabric-consulting/) - Unlock insights with Pinnacle’s Microsoft Fabric Consulting. Unify data, simplify analytics and make smarter decisions with Microsoft’s AI-powered platform. - [Microsoft Power Apps](https://pinnaclecos.co.uk/microsoft-power-apps/) - Build secure apps faster with Microsoft Power Apps. Digitise processes, connect Microsoft 365 data and streamline workflows with expert support from Pinnacle. - [Xerox Workplace Solutions](https://pinnaclecos.co.uk/xerox-workplace-solutions/) - Secure and manage cloud printing with Xerox Workplace Solutions. Enable mobile access, strengthen security and simplify print workflows across your workplace. - [Xerox VersaLink C71xx Series](https://pinnaclecos.co.uk/xerox-versalink-c71xx-series/) - Discover Xerox VersaLink C71xx Series: secure, cloud-connected multifunction printers with intelligent workflows, ideal for agile teams. mps - [Xerox PrimeLink C92xx Series](https://pinnaclecos.co.uk/xerox-primelink-c92xx-series/) - Experience high-impact colour with Xerox PrimeLink C92xx Series. Print banners, add metallic toners and produce production-ready results with Pinnacle. mps - [Xerox Proficio](https://pinnaclecos.co.uk/xerox-proficio/) - Xerox Proficio PX300 Xerox Proficio, your production print agility, perfected. Better CMYK Advanced colour, quality and automation technologies working behind the scenes New Efficiencies smart automation that cuts time, waste and cost, you can move jobs through faster Higher Impact Embellishments and personalisation that capture audience attention and make print work harder Proven Ecosystem Our - [Xerox FreeFlow Core](https://pinnaclecos.co.uk/xerox-freeflow-core/) - Manage and protect documents with Xerox DocuShare Flex. Improve collaboration, automate workflows and strengthen compliance with secure cloud management. - [Xerox DocuShare Flex](https://pinnaclecos.co.uk/xerox-docushare-flex/) - Manage and protect documents with Xerox DocuShare Flex. Improve collaboration, automate workflows and strengthen compliance with secure cloud management. - [Xerox C4xx Series](https://pinnaclecos.co.uk/xerox-c4xx-series/) - Discover the Xerox C400 Series. Secure, intelligent printers and multifunction devices designed to improve productivity, mobility and document workflows. mps - [Xerox AltaLink C82xx Series](https://pinnaclecos.co.uk/xerox-altalink-c82xx-series/) - Upgrade your print environment with Xerox AltaLink. Get secure, app-driven multifunction printing for high-volume needs with expert support from Pinnacle. mps - [Xerox ConnectKey Apps](https://pinnaclecos.co.uk/xerox-connectkey-apps-3/) - Streamline workflows with Xerox ConnectKey Apps. Automate document tasks, connect cloud services and improve productivity with intelligent printer applications. - [Vulnerability Scanning](https://pinnaclecos.co.uk/vulnerability-scanning/) - Find and fix security vulnerabilities with Pinnacle’s Vulnerability Scanning. Get expert guidance, actionable reports and ongoing protection. - [Printing Services](https://pinnaclecos.co.uk/printing-services/) - Professional printing for brochures, flyers, catalogues and direct mail. Pinnacle delivers fast turnaround, vibrant quality and sustainable production. - [Partially Addressed Mail](https://pinnaclecos.co.uk/partially-addressed-mail/) - Reach new customers with Pinnacle’s Partially Addressed Mail. Run GDPR-compliant, targeted and cost-effective campaigns without using personal data. - [Microsoft 365](https://pinnaclecos.co.uk/microsoft-365-services/) - Streamline storage, packing and dispatch with Pinnacle Fulfilment Services. From hand-finishing to high-volume enclosing, enjoy fast, accurate fulfilment. - [Managed Print Services](https://pinnaclecos.co.uk/managed-print-services/) - Cut costs, boost security and productivity with Pinnacle Managed Print Services. Xerox devices simplify print, copy and scan workflows. - [Managed IT Services](https://pinnaclecos.co.uk/managed-it-services/) - Discover Pinnacle’s Managed IT Services: proactive support, cybersecurity, cloud management and consultancy to keep your business secure and productive. - [Intelligent Document Processing (IDP)](https://pinnaclecos.co.uk/intelligent-document-processing/) - Automate document capture with Intelligent Document Processing. Extract data, improve accuracy and boost productivity with Pinnacle’s AI-powered IDP solutions. - [Fulfilment Services](https://pinnaclecos.co.uk/fulfilment-services/) - Streamline storage, packing and dispatch with Pinnacle Fulfilment Services. From hand-finishing to high-volume enclosing, enjoy fast, accurate fulfilment. - [Endpoint Detection & Response (EDR)](https://pinnaclecos.co.uk/endpoint-detection-response/) - Protect every endpoint with Pinnacle's EDR services. Detect threats faster, automate response and strengthen security with expert-managed protection. - [Direct Mail Services](https://pinnaclecos.co.uk/direct-mail-services/) - Measurable direct mail campaigns combining standout print, intelligent targeting and trusted fulfilment to deliver engaging, high-performing results. - [Digitalisation Services](https://pinnaclecos.co.uk/digitalisation-services/) - Enhance efficiency, improve collaboration, accelerate growth Digitalisation Services. Intelligent automation, cloud solutions, digital workplace technologies. - [Device as a Service](https://pinnaclecos.co.uk/device-as-a-service-daas/) - Access the latest IT hardware, software and support with Device as a Service (DaaS). Reduce upfront costs, simplify IT management and scale your technology. - [Data Personalisation Services](https://pinnaclecos.co.uk/data-personalisation-services/) - Increase engagement and ROI Data Personalisation. Tailored, secure print campaigns using Variable Data Printing, seamlessly integrated with fulfilment, postage. - [Dark Web Monitoring](https://pinnaclecos.co.uk/dark-web-monitoring/) - Protect your business Dark Web Monitoring service. Detect compromised credentials, monitor threats reduce cyber risk with real-time alerts and expert support - [Backup & Disaster Recovery](https://pinnaclecos.co.uk/backup-disaster-recovery/) - Protect business with Backup & Disaster Recovery solutions. Secure cloud backups, rapid recovery, proactive monitoring to minimise downtime - [Help](https://pinnaclecos.co.uk/help/) - How can we help? January Hub Hybrid-Ready Workplace Technology: Security and Efficiency Kickstart Guide February Hub Secure Your Digital Office: Endpoint and Data Protection for SMEs in 2026 March Hub Automate Your Document Workflows: Intelligent Document Processing for SMEs in 2026 April Hub How Can SMEs Use Automation to Improve Productivity and Efficiency? May Hub - [Xerox Workflow Central](https://pinnaclecos.co.uk/xerox-workflow-central/) - Streamline document tasks with Xerox Workflow Central. Securely translate, redact and convert files from any device while improving productivity and compliance. - [Xerox XMPie](https://pinnaclecos.co.uk/xerox-xmpie/) - Create data-driven campaigns across print, email and web with XMPie. Automate marketing, improve engagement deliver measurable cross-media results. - [The Team](https://pinnaclecos.co.uk/the-team/) - Meet the Pinnacle team. Discover the people, expertise and experience behind our services, dedicated to delivering exceptional results for every client. - [Contact](https://pinnaclecos.co.uk/connect-with-us/) - Contact Pinnacle to discuss your business needs. Our expert team is ready to help with IT, print, communications and digital solutions tailored to you. - [Accreditations](https://pinnaclecos.co.uk/accreditations/) - Offering Managed Print Services (MPS) with the latest Xerox Multifunction and Office printers Pinnacle are your Complete Office Solutions provider. Based in Cardiff. - [Case Study](https://pinnaclecos.co.uk/case-studies/) - Offering Managed Print Services (MPS) with the latest Xerox Multifunction and Office printers Pinnacle are your Complete Office Solutions provider. Based in Cardiff. - [Corporate Policies](https://pinnaclecos.co.uk/corporate-policies/) - Corporate Policies Complaints Policy Cookies Policy Privacy Policy Complaints Policy Summary The company is dedicated to providing excellent customer service and maintaining a healthy and professional customer relationship at all levels. We have a Complaint Policy to ensure all complaints are handled as efficiently and effectively as possible. As a customer of ours, you are - [August Hub](https://pinnaclecos.co.uk/help/august-hub/) - Need help? Find answers, guidance and support for Pinnacle services and solutions. Access useful resources or contact our expert team for assistance. - [Resources](https://pinnaclecos.co.uk/resources/) - Offering Managed Print Services (MPS) with the latest Xerox Multifunction and Office printers Pinnacle are your Complete Office Solutions provider. Based in Cardiff. - [July Hub](https://pinnaclecos.co.uk/help/july-hub/) - Need help? Find answers, guidance and support for Pinnacle services and solutions. Access useful resources or contact our expert team for assistance. - [March Hub](https://pinnaclecos.co.uk/help/march-hub/) - Home Help March Hub Automate Your Document Workflows: Intelligent Document Processing for SMEs in 2026 Intelligent Document Processing uses artificial intelligence to automatically capture, extract, and process information from business documents. It replaces manual data entry, paper approvals and repetitive administration with structured digital workflows. For SMEs, this means faster invoice approvals, fewer errors, improved - [June Hub](https://pinnaclecos.co.uk/help/june-hub/) - Home Help June Hub What will the Future Workplace look like? Modern workplace environments are becoming more connected, more digital and increasingly dependent on collaboration, automation and operational visibility. In the second half of 2026, businesses are focusing less on simply adopting new technology and more on creating workplace environments that feel secure, consistent and - [May Hub](https://pinnaclecos.co.uk/help/may-hub/) - Home Help May Hub How Can SMEs Simplify Workplace Technology? Many SMEs reach a point where workplace technology becomes harder to manage than it should. Systems have been added over time. Different suppliers manage different parts of the workplace. Processes that should be simple can become fragmented, manual or inconsistent. Simplifying workplace technology is not - [April Hub](https://pinnaclecos.co.uk/help/april-hub/) - Home Help April Hub How Can SMEs Use Automation to Improve Productivity and Efficiency? SME automation uses AI-driven workflows to reduce manual processes, improve efficiency and increase consistency across business operations. It replaces repetitive tasks such as approvals, data entry and task routing with automated workflows, enabling teams to work faster and more reliably. Organisations - [February Hub](https://pinnaclecos.co.uk/help/february-hub/) - Home Help February Hub Secure Your Digital Office: Endpoint and Data Protection for SMEs in 2026 A secure digital office is one where endpoints, users and data are protected across office, home and hybrid environments, without creating friction for employees or gaps in visibility for IT teams. For SMEs in 2026, cyber security is no - [January Hub](https://pinnaclecos.co.uk/help/january-hub/) - Home Help January Hub Hybrid-Ready Workplace Technology: Security and Efficiency Kickstart Guide A hybrid-ready workplace is one where employees can work securely and efficiently across office, home, and multi-site locations, without inconsistent tools, unreliable meeting spaces, or growing IT risk. For most organisations, the quickest way to improve hybrid performance is to start with a - [Sustainability](https://pinnaclecos.co.uk/sustainability/) - Offering Managed Print Services (MPS) with the latest Xerox Multifunction and Office printers Pinnacle are your Complete Office Solutions provider. Based in Cardiff. ## Landing pages - [Latest Insight Report from Pinnacle](https://pinnaclecos.co.uk/latest-insight-report-from-pinnacle/) - Download Pinnacle’s Latest Insights Report With insights from market leaders like Xerox, Pinnacle shares the latest trends and changes for the financial sector and others in the office solutions landscape. Form holding placement Learn more about our services At Pinnacle, we believe in going above and beyond everything. 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Xerox DocuShare Flex Cloud based content management solution Xerox Workplace Solutions Boost productivity and reduce costs with xerox print management Smart Desk Technology Bespoke technology driven smart desks for any environment Contactless Entry Systems A simple sign in system for visitors, employees and contractors - [ha-megamenu-content-13662](https://pinnaclecos.co.uk/ha-nav-content/ha-megamenu-content-13662/) - Retail Centralise control of your print and document management Legal Centralise control of your print and document management Testimonials Take a look at what our customers have to say about Pinnacles service and support Case Studies Take a look at what solutions we have, and what our customers think of the service - [ha-megamenu-content-13646](https://pinnaclecos.co.uk/ha-nav-content/ha-megamenu-content-13646/) - Xerox AltaLink Series Ideal for midsize to large enterprise workgroups Xerox VersaLink Series Ideal for small to midsize workgroups Xerox PrimeLink Series Ideal for midsize, large enterprise to entry level production Xerox ConnectKey Transform your printer in to a true workplace assistant Xerox ConnectKey Apps Combine printer apps for automation of business processes - 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