One of Europe’s largest liquid gas suppliers required a secure, scalable print solution to support its transition to SAP S/4HANA Cloud.
The organisation needed to:
- Print business-critical documents such as invoices, purchase orders and sales orders directly from SAP
- Integrate printing across an existing Xerox AltaLink fleet
- Standardise print drivers across cloud-based workstations
- Enable secure, encrypted cloud-to-device printing
- Avoid inbound firewall exposure, maintaining strict cybersecurity standards
- Provide mobile printing capabilities for executives and visiting stakeholders
- Deliver a consistent and unified print experience across a large operational site in West Wales
Without a suitable solution, the organisation faced risks around security, operational efficiency, and system integration.
Pinnacle designed and implemented a secure hybrid cloud print architecture, tailored to the organisation’s infrastructure and security requirements.
The solution included:
- Integration with SAP output management systems
- Deployment of secure print connectors linking cloud environments to on-premise print queues
- Standardisation of cloud print drivers across all devices and users
- Implementation of pull print release across the entire device fleet
- Enablement of mobile printing and scanning for iOS and tablet users
- Alignment with zero-trust security principles, including fully encrypted print workflows
- A structured testing phase within the client’s IT environment before full deployment
This ensured seamless, secure communication between SAP systems and print infrastructure, with minimal disruption to operations.