Customer Satisfaction is key to Pinnacle

Manufacturing


"Pinnacle staff are always friendly and approachable We as a company, and myself personally, would have no hesitation in recommending Pinnacle Office Equipment and Xerox."


The Xerox Managed Services offer remote consumable replenishment, automated meter readings, and break/fix requests, therefore ensuring that company deadlines are met, and enable me to concentrate on more vital areas of the business rather than printing issues.

Online Retailer



"We wanted to create a centralised print environment, eliminating the multi-vendor, multi-branded print fleet. 


Pinnacle was our solution! They understood what we wanted and delivered just that."

Retail Business


 "From the get go, Pinnacle were engaging and listened to our business needs.


They refreshed and reduced our print fleet with all new printers, incorporating an automated service.


Productivity has gone up and cost has gone down, thanks Pinnacle!"

School in Rhondda Cynon Taf

 

"We gave our quote to our procurement service which couldn’t be beaten! 


We have been so pleased with the product and have already had 5 iPad repairs and 2 replacements...no questions asked. 


Technical support is immediate through our account manager and we have become genuine friends of Pinnacle. I cant recommend them highly enough."

International Hotel Group


 "Making our back office so efficient that our managers and front-desk staff have more time to listen to our guests and make them feel comfortable. In our business, that’s what gives us the competitive edge."  

Private Hospital

 

"We’ve used Pinnacle for a few years now and have always had good service, with the assistance of Mark Johnson we were able to not only replace the miscellaneous inkjet and laser printers around the hospital with a fleet of managed Xerox MFD’s…


…but it also reduced our quarterly print costs by about 50%...a great success for us!’."

Media

 "We’re in good shape. Everything works, availability is an all-time high and everything is taken care of for us. What’s more, we have a clear understanding of exactly what we’re spending and saving." 

National Solicitors

 

"Mark at Pinnacle has been a pleasure to work with, helping us develop new ways to save costs through scanning and printing technologies in a friendly and approachable manner. Pinnacle’s aftercare with our machines has been second to none, and the managed print solutions have been a revelation in dealing with any issues that arise." 

National Charity


This National Charity have been working in partnership with Pinnacle Office Equipment Ltd for a number of years and have successfully introduced a managed print solution across the organisation, which has resulted in significant cost and efficiency savings.