Managed Print Services

Our managed print services deliver award winning Xerox Multifunction Devices capable of print, copy and scan, becoming a true workplace assistant, based on technology. Providing reliable and high-quality print, whilst connecting your teams to digital document management and workflow processes.

One of the biggest mono branded Xerox concessions in the UK our managed print services are built to manage and maintain your fleet, making your workforce more efficient, secure and always ready.

See how our offerings can benefit your business strategy and workplace

Security

Protect your data with built in security, with the award winning Xerox ConnectKey

Productivity

Creating automated workflows to eliminate the need for manual processes

Flexibility

Working with tools, we will identify and present ways to constantly optimise

Cloud

Scalable, low touch IT infrastructure and advanced capabilities and solutions

What to expect from our service

Print Control

Our print management solutions free up IT resources for more important tasks, by improving productivity through device uptime, supplies management, centralised setting and software updates and user-friendly connectivity.

Control Waste
Flexible
Print Policies
Transparent Costs
Compliance
Reporting

Scan Workflows

Many organisations need to convert large quantities of information into a digital format. Despite this their internal scanning process are disjointed – requiring users to scan to email then move that document into a process or storage location from their desktop.

Track & Control
Automate Processes
User Authentication
3rd Party Integration
Automated Routing
Optical Character Reading (OCR)

Productivity

Digitalisation is the process of converting material or information into a digital for. Many businesses are now transitioning to a digitally proficient work environment in a bid to streamline daily management and workflow processes. This change is being fuelled by an abundance of new technologies and solutions that allows companies of all sizes to be more strategic and efficient.

Efficiency
Effective
Metrix
Structure
Collaboration
Cost

How does MPS transform fleet management and security

We proactively manage your hybrid fleet by proactively monitoring device status to streamline the incident process, handle supplies management, collect meters and provide security services — all from the same set of solutions.

Our scalable tool suite can connect to a third-party Help Desk, such as ServiceNow, as well as back office systems.

Optimised Fleet

Data-driven optimisation of print devices to lower costs
Mobile printing, Client Portals and Help Desk drive user satisfaction
Flexible deployment options, including minimal on-premises footprint with low IT workload

Secure data, documents & content

Ensure every printer complies with security policies (including certificates and apps), using automated monitoring and remediation
Automated response to cyberthreats with integrated print security technologies from Trellix and Cisco
Automatic alerts of unauthorised disclosure of data and content
Release print securely only after a user authenticates at a printer

Analytics provide actionable insight

Understand the current health of the fleet — device availability, device connectivity, service tickets — and address issues
Measure compliance against existing print, security and usage irregularities so you can implement changes as needed
Drive productivity and reduce costs with the ability to identify usage trends, asset metrics and opportunities for process improvements by user, account code or department

How does our MPS advance sustainability?

Now you don’t have to choose between time, cost and eco-savings. Pinnacle MPS helps you shrink your carbon footprint across your entire organisation, starting with assessing and optimising your print infrastructure to reduce waste and energy consumption.

With our expertise and support, you can make a positive impact on the environment, demonstrating your commitment to sustainable and socially responsible business practices.

Use less energy and recycle more

Certified to meet or exceed the highest global standard for environmental performance, including ENERGY STAR® and EPEAT
Energy-efficient printers built of high amounts of post-consumer recycled materials and designed to be remanufactured
Hassle-free cartridge recycling programs that make it easy to reduce the amount of material going into landfills

Reduce paper use

Advanced print management solutions make it easy to enforce print rules and quotas that encourage responsible print behaviour
Digital workflow and document management suggest improvements to improve both productivity and sustainability

Monitor and offset purposeful print

Understand the current health of the fleet — device availability, device connectivity, service tickets — and address issues
Measure compliance against existing print, security and usage irregularities so you can implement changes as needed
Drive productivity and reduce costs with the ability to identify usage trends, asset metrics and opportunities for process improvements by user, account code or department

How does MPS drive employee engagement and digital transformation

Digital transformation continues to move business forward. And with Pinnacle MPS, you can get and stay ahead of it with future ready apps that flex with the evolving needs of your business.

Automotive everyday tasks with workflow apps

Expand and customise the capabilities of your multifunction printer or Xerox® ConnectKey® Technology-enabled devices with ConnectKey® Apps
The Xerox App Gallery features a variety of proprietary and third-party apps designed to automate, simplify and feed business processes
App categories include mobile, education, healthcare, legal, cloud connectors, business, communication, conversion and fax

Eliminate the work that gets in the way

Overcome everyday document conversion challenges to all your devices with Xerox® Workflow Central Platform
With an ever-evolving library of automated, ready-to-use workflows, teams can stay secure, connected and productive regardless of document format or location
Pre-set automated workflows include translation into over 40 different languages, summarisation, merge, audio conversion, document conversion, redaction and digitisation

See more, do more

Our workplace productivity experts provide you with detailed views into your business processes and costs, uncovering key opportunities for improvement
Our Workflow Mapping Tool helps you quantify the benefits of process automation, providing the clarity and confidence needed to make business decisions