Pinnacle Complete Office Solutions

Digitalisation

To succeed in the ever-changing business landscape, organisations must adapt and evolve by embracing new technologies and bolstering fresh opportunities for revenue and growth.

Digitalisation uses digital technologies to change a business model and provide new revenue and value-producing opportunities by directly capturing and retaining customers and potential customers.

Companies need to adopt digitalisation to gain a competitive edge and keep pace with competitors.

Digitalisation encompasses an umbrella of solutions that have the potential to boost more inclusive and sustainable growth by spurring innovation, generating efficiencies, and improving services. 

Digitalisation Team

Benefits of digitalisation

Efficient

Increase efficiency through the simplicity of storing and retrieving documents

Effective

Effective workflow and document management for remote workers

Metrics

Provides key metrics for data analysis

Structure

Limits human error

Collaboration

Improves team collaboration

Cost

Reduces operational costs

What digitalisation can offer

What is RPI

A business can be defined as a collection of processes that deliver a product or service to its customers. This collection of processes is either delivered efficiently, inefficiently or somewhere in between.
 
Rapid Process Improvement is a lean management tool that provides a systematic approach to quickly identify, map, and improve business processes.
 
Implementing an RPI program can help your business determine how and what it does more effectively and efficiently.
 
How does it work?
 
An adequately facilitated and executed analysis will identify the root cause of any operational problems and obstacles within your business, allowing us to create a cohesive improvement plan.
 
Our guarantee to every business is that our implemented changes will improve service delivery, creating greater customer value and generating further business growth opportunities.

The benefits

Automate

tedious, repetitive, or menial tasks for greater process efficiency.

Allocate

time, employees, or resources to save money

Streamline

or replace products to increase competitive advantage
RPI benefits businesses of all sizes by encouraging smoother operations, more efficient workflows, happier teams, customers, partners, and overall business growth.  Process improvement is a continuous exercise that helps businesses bolster their day-to-day operations.

What is Discovery Automation

Automated discovery solutions retrieve data from the various applications involved in executing a business process from beginning to end.
 
The purpose of this method is to improve business efficiency. Using AI, discovery automation will demonstrate which steps your business needs to take to automate existing processes. It also illustrates new processes your business can automate to create a more streamlined workflow, reducing human error.

The benefits

Productivity

Discovery or improve existing automation efforts

Bottlenecks

Identify bottlenecks that continually reduce productivity by causing delays

Transparency

Full visibility of how processes work, which is essential for compliance

Scalability

tedious, repetitive, or menial tasks for greater process efficiency.

Customer Satisfaction

Greater process efficiency means quicker, more effective results for your customers

What is Data to cloud migration?

Data Migration transfers data between storage systems, data formats or computer systems. One of these systems is the Cloud, meaning anyone with an internet connection can access the data. 
 
Having data migrated to the Cloud has many benefits, including flexibility for employees, secure and routine backups, and increased security. Storing data only on hardware is a thing of the past. Having an operating cloud system is a necessity. 
 
Depending on the amount of data you have stored will affect how much work needs to be done. With laws like GDPR, it is essential not to lose key information about the data you’re transferring. Such as the date created, as if this is lost, you won’t be able to store the data legally. With automated processes, you can stay on top of these issues. Automatic deleting or setting alerts can help you process data accordingly.
 
Testing is another crucial aspect to consider when migrating data. Transferring only a small part of the data and ensuring the code is working correctly helps identify issues before they happen on a mass scale. We ensure everything is done correctly before moving your data to block problems. 

What is an Audio Visual solution?

Collaboration and communication solutions have become necessary since the pandemic forced businesses to change how their employees work. Long gone is it possible to have everyone working on a project together in one room. That room has grown to encompass the entire planet.
 
But the correct solution to handle this new way of working requires thought. Workers make first impressions with current and potential customers daily over the internet, and it’s as important as ever to make a good first impression. A way to achieve this is with high-quality, stable, and clear equipment. But knowing where to start can be difficult. That is where we come in.
 
A laptop with a high-definition, 1080p resolution camera is a good place to start. A clear image of the person can set a tone of trust and show professionalism. 
Next is sound; microphones are usually inbuilt into laptops but don’t stand up to the quality of an external microphone. A headset or freestanding microphone can increase your clarity and keep customers engaged. 
 
Using outdated equipment can result in breakages, lags and overall unprofessionalism. Great ideas can be lost due to a failure in communication; make sure it’s not a technical problem, as these can be easily solved. We can offer solutions personally suited to your needs and requirements and deliver the equipment on a low-costing monthly basis. Read more about our Device as a Service (DaaS) plans here.

What is a managed service?

Company speeds have generally doubled every one and a half to two years since the 1960s. 
 
That means that your laptop will outperform newer releases in two years, assuming your computer was new two years prior. 
 
A computer connects most of us to work, so why shouldn’t you ensure your employees have the best access? Is it expensive? Managed Services are the solution. 
 
Managed Services is outsourcing your responsibility to maintain your technology, from purchasing new devices and setting up secure and reliable connections to defending your systems from external attacks and recovering data when the worst happens. 
 
By partnering with us to deliver the services you need, you open yourself up to professionals who know what they’re talking about to the most up-to-date technology so that you and your team can deliver with no road bumps. 
 
Costs are manageable and set out in monthly payments so you can free up your ready busy IT personnel while ensuring that you are getting up-to-date tech and your online business assets are kept secure. 

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