Pinnacle Complete Office Solutions

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2023, the time to refresh and review. The time to take action.

Businesses have met many challenges and experienced incredible change over the past few years. To keep up with the ever-changing technological landscape, businesses must adapt and evolve to sustain a competitive edge.

Here is a review of our top tips from 2022, which we believe will have the greatest day-to-day impact on how your business operates, now and in the future.

Rethinking the World of Work April 2022
  • Reduce workplace density – Manage and digitise on-site documents, making them available online.
  • Do more with less – Manage demand variability.
  • Maintain/Increase efficiency – Improve operational efficiency and speed.
  • Demonstrate business value – From employees through to customers.
  • Audit all work processes – Reduce or eliminate repetitive manual tasks.
  • Review your assets – Utilise your device(s) to its full potential.
  • Communications – Effective collaboration with remote workforces via videoconferencing and other digital tools.
  • Digital transformation – What this means to your business, teams, and customers.
  • Engagement at all levels – From frontline employees to management and director levels.
The Gift of Time May 2022
  • Review and audit processes within your business which entail the manual handling of physical and digital documents.
  • Increased productivity by removing the administrative burden of repetitive tasks through automation.
  • Understand the lifecycle of your documents by reviewing all touchpoints and discovering repetitive tasks. This will allow you to focus on more important tasks.
  • The gift of time is possible by exploring the digital transformation journey, seeking automation and workflow management tools, and understanding which cloud-based tools will work for you.
Starting your Digitisation Journey July 2022
  • Adopting new technologies and processes is disruptive but positive.
  • Host knowledge-share workshops and open discussions, allowing key stakeholders to share their fears and concerns.
  • Set your business objectives. Outline a strategy. Map out your chosen path, taking each stage step by step. Start with one department or process, test, review, and implement, then move on to the next stage.
Business Agility August 2022
  • Improve employee productivity by removing manual and repetitive operations with workflow solutions. The gift of time is earned by eliminating time-consuming processes.
  • Retain talent by ensuring employee satisfaction. Employee satisfaction provides a productive, positive environment. It allows your business to attract new talent to complement the digital journey, freed from administration tasks, for valuable, strategic development.
  • Increase productivity and revenue by reducing the cost of production and/or processing of business documents through automation, invoices, case files, contracts, and approval processes.
  • Compliance is non-negotiable. Automated workflows reduce error rates, create audit trails, and provide visibility at each stage. Essential for business compliance, GDPR and Security.
  • Customer satisfaction, including internal stakeholders, is essential. Full access to data, documents and contact information; POD, contracts, and submissions allow for seamless practice and increased productivity.
  • Integration ensures that business information, data and documents seamlessly incorporate with all systems across your organisation, from frontline engagement to management reports.
Engaging your Employees October 2022
  • True engagement must start with openness. Hosting knowledge share workshops and taking the time to understand the working culture of each person and or department is fundamental to your journey’s success.
  • Key benefits of digital transformation include quicker processing, increased efficiency and productivity, reduced errors, better user experience and decreased management of historical processes.
The Road Map to Success November 2022
  • Planning a digital road map requires the identification of key users and stakeholders. These individuals provide the reality of day-to-day processes and repetitive tasks – the business’s pain point.
  • We help your business visualise all your manual processes, which are documented step by step. The more touch-points a document requires, the more it costs your business.
  • Digital document management and workflow automation systems are wider than one business area.

As a key influencer within your business, you should be leading and embracing digital innovation, document management, and automation of workflows.

Removing tedious, labour-heavy administrative tasks through efficient document management and automated workflow solutions will save your business time and money. In turn, allowing the reallocation of resources to focus on meeting business-critical objectives and operational growth.

Start today…

We have been assisting our clients in creating their roadmaps and would love to help your business get started.

Contact us today to redeem your free workflow consultation.