In a ground-breaking collaboration, Pinnacle has been chosen to pilot Xerox’s state-of-the-art Robotic Process Automation (RPA) platform in the UK and Netherlands. This automation workflow aims to transform traditional business operations, championing smoother workflows, heightened efficiency, and superior resource management.
Xerox’s Digital Workforce: Revolutionising Business Process Automation
Xerox, renowned for its consistent innovation in business process automation, presents its RPA platform with an expansive digital workforce in the form of a bot catalogue. Tailored for a diverse range of departmental needs, it includes:
- Customer Service
- Administration and Legal Support
- Marketing and Sales
- Human Resources
- Finance
- Operations
Spotlight on Key Automation Bots
Diving deeper into the capabilities of this bot catalogue here. Here are a few standout automation bots that deserve a special mention:
- E-Mail Campaign Bot: Seamlessly sends promotional email campaigns to the clientele, ensuring effective reach and engagement.
- Accounts Receivable Bot: Expertly extracts critical data from cash receipts, validates tax, inspects customer invoices, cross-checks payment terms and dates, and diligently applies received cash to the pertinent invoice.
- Swivel Seat Automation Bot: Skilfully automates agent desktop actions, managing swivel seats, database asset management, and administration within the ticketing tool.
Intelligent Automation for SMEs
For SMEs navigating the challenges of today’s business environment, Pinnacle underscores the unmatched potential of intelligent automation. Instead of being bogged down in manual, time-intensive tasks, businesses can channel their energies into higher-value pursuits, letting RPA implementation streamline routine processes.
Understanding the unique demands of your businesses, Pinnacle offers more than just a bot catalogue. Our approach involves deploying a team of specialised RPA developers and leaders to intimately understand your business nuances and create bespoke bots aligning with distinct operational requirements.
For businesses eager to embrace the digital era and benefit from the streamlined efficiency of Robotic Process Automation, the future has never looked brighter. Through our close collaboration with Xerox, Pinnacle remains committed to leading the charge in technological advancements, ensuring our partners and clients harness the full power of an automated digital workforce.
